Serviceman got there right on time. He was friendly, professional and well dressed. Circuit was checked out and all issues were dealt with and fixed. Excellent price and excellent service. I am recommending this company to all family and friends!
I had previously called another company but they couldn’t come out to my house for 3 1/2 weeks. I was under a time crunch because I was having insulation installed and the fans needed to be hooked up first. I called Dean Electric on a Tuesday, was greeted very nicely on the phone and gave all of the details to the person who answered the phone. I receive a phone call from the install department the very next day (Wednesday). They offered to come out the next day (Thursday) but I had to work. So we scheduled the work for Friday. Great experience scheduling. The technician showed up on time (even with the snow) and finished the work in a reasonable amount of time. No clean-up for me and he alerted me that one of the fans had a slight leak. I was able to use a 25% off coupon for the first hour. I feel that the job went very well from start to finish. I will definitely use and recommend this company.
The people at Dean Electric took my call and provided prompt service to perform the estimate. I was pleased with the courteous and quick service of the estimating process and the price that I asked them to do the job. They called me back the next day with the appointment schedule. I made the date for s day comfortable with me and it was no problem for them. They showed on time the day of the work to begin. The work consisted of running a new electrical line to the underside of my built in fireplace to accomodate a fan that I purchased to place in the gas fire place. The electrician also identified the problems with two outlets that I had and a three-way light switch with dimmer that was causing problems. He quickly tackled those jobs as well and cleaned up after himself. All-in-all the work was done professionally and it was explained to me what the problems were. I would definitely hire them again for any electrical work that I cannot fix or take care of myself.
I lost power on my stove and two lights. DTE was of no help. I called another company from Angie’s List and the electrician who called me to give me an estimate was rude and would not give me an estimate beyond the cost of coming to my home. Dean Electric spoke with me on the phone politely and professionally, and asked questions before they came out so that their time and my money wasn’t wasted. I asked them to also install a chandelier. Although the chandelier was old and difficult to install, Mike, the electrician, showed expedience and completed the job quickly and efficiently. The entire experience was A+ with regard to quality of work, friendliness, and value. I will definitely call them again when I need electrical work.